Frequently Asked Questions

Do I need to download anything to get started? 

Hell no! Get started to begin creating videos in all major browsers.

What devices can I use Scribely on?

Want to make videos on the go like a boss? So do we. Go for it. Get creating on devices from iPad size up.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and gold bullion delivered to our door. Ok, the gold bit isn’t true. We will have more options soon though.

How do I cancel my subscription?

Scribely is billed month to month and you can cancel your monthly subscription at any time in the 'subscriptions and invoices' section of your Account Management. We hope you fall in love with our hand-drawn animation style for ever though! 😢

How can I get help?

Email scribely@sparkol.com for help 🙌